City of Bushnell, Florida

Committed to the Quality of Life ...

                   Electric Integration Project Image 011118


Beware of scammers that could call claiming to be from your Utility provider demanding that you provide some type of electronic payment over the phone in order to avoid a disruption in your service. Scammers are even able to make the phone number on the caller ID appear as if they are calling from your Utility provider. If you are unsure, hang up and call your Utility provider directly.

Here are some basic tips to avoid becoming a victim of scammers.
•    NEVER agree to purchase gift cards, green dot card, or money pack cards and give the card numbers to someone over the telephone.
•    NEVER wire funds via western union, money gram or other wire services – if a business or unknown person asks then they are likely a scammer.
•    NEVER give out financial information (bank account number, social security number, eBay/PayPal info, etc.). If you get a call from your bank asking for anything like this, hang up and call your bank independently to verify information.

If you receive a suspicious email from your utility provider:
•    Do not click on any of the links.
•    Do not open any attachments.
•    Do not reply to the email.
•    Delete the email as soon as possible and contact your utility's customer service line directly.

If you receive a strange phone call from your utility provider:
•    Ask for the person to recite your account number, the name on the account, and your address back to you. If they are unable to confirm your information, hang up and contact your utility's customer service line.
•    Never provide personal information over the phone unless you initiated the call.

If a stranger shows up to your house claiming they are with your utility provider:
•    Do not open the door for someone you do not recognize.
•    Look for identification through the window, such as a company ID badge that displays the name, photo, and ID number of that person.
•    Most employees will also be wearing a uniform and driving a company vehicle with its logo clearly displayed.
•    Most utilities will never ask for payment at the time of service.
•    Know that even if you are past-due on your bills, your utility will send you notifications in writing before services are cut off.
•    If a real meter reader or service technician must enter your home, your utility will provide you with advanced notice of their arrival.
•    If you experience suspicious activity at your home, notify the police as soon as possible.
•    It is important to demonstrate good judgment when dealing with your personal information.

Scammers are always coming up with new ways to trick you, but if you remember these tips, you'll be able to protect yourself and your family.

Customers are encouraged to call a real representative at Bushnell City Hall ,352-793-2591, if they have been involved in a possible scam by someone claiming to be a City of Bushnell employee.